Legal notice
LEGAL NOTICE
Last Updated: September 27, 2026
This Legal Notice provides important information concerning Vicky Glow, including our store identity, customer contact information, ecommerce practices, product information, pricing, shipping charges, order fulfillment, website use, and certain legal rights and responsibilities associated with purchases made through our online store.
This notice should be reviewed together with the Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy available through the Vicky Glow website.
Store Information
This online store operates under the name:
Vicky Glow
Business / Mailing Address:
7941 Cranley Rd
Powell, TN 37849
United States
Customer Service Phone:
707-590-3396
Customer Support Email:
support@harukoskin.com
Customers may contact Vicky Glow using the information above regarding products, purchases, payments, shipping, delivery, returns, refunds, complaints, or other store-related matters.
About Vicky Glow
Vicky Glow operates an ecommerce website through which customers may browse and purchase merchandise online.
We aim to provide customers with clear and reasonably accurate information concerning products, prices, shipping charges, purchasing conditions, and relevant store policies before customers complete a transaction.
The name Vicky Glow identifies the online store for purposes of this Legal Notice.
Nothing contained in this notice should be interpreted as representing that Vicky Glow holds a particular corporate structure, government registration, professional license, certification, or other formal legal designation unless such information has been separately verified and expressly disclosed.
Product Information and Accuracy
We make reasonable efforts to maintain accurate and useful information concerning merchandise offered through our online store.
Depending on the product, listings may include:
Product descriptions;
Photographs or illustrations;
Specifications or characteristics;
Materials or other relevant product details;
Pricing information; and
Availability information.
Despite reasonable efforts, occasional typographical errors, omissions, technical inaccuracies, or reasonable product variations may occur.
Actual merchandise may differ slightly from website images because of photography, lighting, screen settings, device displays, manufacturing variations, packaging changes, or similar circumstances.
If Vicky Glow identifies a material error affecting an existing order, we may contact the customer and take appropriate corrective action consistent with applicable law.
Nothing in this section is intended to limit statutory consumer protections that cannot legally be waived.
Pricing, Currency, and Charges
Unless another currency is expressly identified, prices displayed through Vicky Glow are stated in United States Dollars (USD).
Before completing checkout, customers will have an opportunity to review the charges applicable to their purchase.
Depending on the transaction, these charges may include:
Merchandise prices;
Shipping charges;
Applicable taxes;
Promotional discounts or credits; and
Other charges clearly disclosed before completion of the transaction.
Vicky Glow may correct genuine pricing, inventory, technical, or typographical errors to the extent permitted by applicable law.
We do not intend to impose undisclosed mandatory charges.
Shipping Rates
For eligible orders, Vicky Glow currently applies the following fixed shipping rates:
Standard Shipping
Orders from $0.00 to $69.99 — $8.00
Orders of $70.00 or more — FREE
Express Shipping
$15.00
Available shipping methods and the applicable shipping charge for a specific purchase will be displayed during checkout before the customer completes the transaction.
Shipping availability may depend on the delivery destination, products ordered, carrier availability, and fulfillment circumstances.
Customers should review our separate Shipping Policy for additional information regarding processing times, shipment estimates, delivery, tracking, incorrect addresses, delayed shipments, lost packages, and other fulfillment matters.
Shipment Timing and Delays
Vicky Glow intends to ship merchandise according to any shipment timeframe clearly communicated through our website, Shipping Policy, checkout process, order confirmation, or other order-related communication.
When a specific shipment timeframe is stated, we intend to make that representation only when there is a reasonable basis to expect that merchandise can be shipped within the stated period.
If no specific shipment timeframe is clearly provided, applicable United States requirements governing internet merchandise orders will apply.
If Vicky Glow determines that an order cannot be shipped within the applicable timeframe, we will take the steps required by applicable law.
Depending on the circumstances, these steps may include:
Informing the customer of the shipment delay;
Providing a revised shipment date where reasonably available;
Giving the customer an opportunity to consent to delayed shipment; or
Allowing the customer to cancel the affected order and receive the refund required by law.
If merchandise cannot be shipped, the affected order may be canceled and any amount required to be refunded will be returned promptly in accordance with applicable law.
Shipment and final carrier delivery are separate stages. Once merchandise has been physically placed in the possession of the applicable carrier, final delivery may still be affected by weather, transportation disruptions, carrier operations, holidays, inaccurate delivery information, or other circumstances outside our reasonable control.
Order Review and Fulfillment
Submitting an order through Vicky Glow does not necessarily guarantee final fulfillment.
Orders may be reviewed for legitimate operational, payment, security, or compliance purposes, including:
Product availability;
Payment authorization;
Fraud prevention;
Shipping eligibility;
Accuracy of customer information; and
Compliance with applicable legal or operational restrictions.
To the extent permitted by applicable law, Vicky Glow may decline, hold, or cancel an order for legitimate reasons, including:
Product unavailability;
A material pricing or listing error;
Failed payment authorization;
Suspected fraudulent or unauthorized activity;
Incorrect or incomplete customer information;
Shipping restrictions;
Technical issues affecting the transaction; or
Legal restrictions preventing fulfillment.
If payment has already been collected for an order that Vicky Glow subsequently cancels, any amount legally required to be returned will be refunded in accordance with applicable law and our published policies.
Returns, Exchanges, and Refunds
Conditions concerning returns, exchanges, damaged merchandise, cancellations, and refunds are described separately in our Return & Refund Policy.
Customers should review that policy before completing a purchase.
Our store policies are intended to explain our commercial practices and are not intended to eliminate, restrict, or waive consumer rights that applicable law does not permit to be waived.
Where mandatory law provides greater protection than a provision of our store policy, the applicable legal requirement will control to the extent required.
Customer Information Responsibilities
Customers are responsible for providing complete and accurate information when submitting an order.
This may include:
Full name;
Billing information;
Shipping address;
Email address;
Telephone number; and
Other information reasonably required to process and deliver the order.
Customers should carefully review their information before completing checkout.
If incorrect information is discovered after an order has been submitted, customers should contact Vicky Glow as soon as possible.
We cannot guarantee that addresses, products, or other order details can be modified once processing or fulfillment has begun.
Intellectual Property
Content appearing through Vicky Glow may include original or lawfully used text, photographs, graphics, logos, branding, product presentations, website elements, and other creative materials.
Such materials may be protected under applicable copyright, trademark, and other intellectual property laws.
Protected materials may not be unlawfully copied, reproduced, republished, distributed, modified, sold, or commercially exploited without appropriate authorization or another lawful basis.
Third-party intellectual property appearing through our store remains the property of its respective owner.
Appropriate Website Use
The Vicky Glow website may be used only for lawful purposes.
Users must not knowingly:
Attempt unauthorized access to accounts, systems, or networks;
Circumvent or interfere with security protections;
Introduce malware, viruses, or harmful code;
Submit fraudulent or unauthorized transactions;
Misuse payment or checkout functionality;
Interfere with normal website operations;
Impersonate another individual or organization;
Unlawfully collect information; or
Use the website in violation of applicable law.
Vicky Glow may take reasonable measures to protect customers, transactions, systems, and store operations against suspected fraud, abuse, misuse, or security threats.
Third-Party Services
Vicky Glow may use independent third-party providers to support operation of the online store.
These providers may include:
Ecommerce technology providers;
Payment processors;
Shipping and logistics providers;
Fraud-prevention services;
Analytics providers;
Communications platforms; and
Other operational or technical service providers.
Independent third parties may maintain their own legal terms, policies, and privacy practices.
To the extent permitted by applicable law, Vicky Glow is not responsible for independent third-party websites or services operating outside our control.
Website Availability
We make reasonable efforts to maintain access to and functionality of the Vicky Glow website.
Temporary interruptions may occur because of maintenance, software updates, technical problems, hosting issues, network failures, security measures, third-party outages, or other circumstances beyond our reasonable control.
Temporary website unavailability does not eliminate obligations arising from completed transactions or statutory consumer protections.
Consumer Protection
Vicky Glow intends to conduct its ecommerce activities consistently with applicable United States federal and state consumer protection requirements.
Nothing in this Legal Notice is intended to eliminate, restrict, or require customers to waive statutory consumer rights that cannot legally be waived.
If a provision contained in this notice conflicts with a mandatory consumer protection requirement applicable to a particular customer or transaction, the mandatory requirement will control to the extent necessary.
Privacy and Personal Information
Our practices concerning personal information are described separately in the Privacy Policy available through our store.
Customers should review that policy for information regarding how personal information may be collected, used, processed, disclosed, retained, and protected and what privacy rights or choices may apply.
Limitation of Liability
To the maximum extent permitted by applicable law, Vicky Glow will not be responsible for indirect, incidental, special, or consequential damages arising solely from use of, or inability to access, this website where such liability may lawfully be limited.
Nothing in this section excludes liability that applicable law does not permit us to exclude or restricts mandatory statutory remedies or consumer protections.
Governing Law
To the extent permitted by applicable law, matters concerning the operation of Vicky Glow and this website will be governed by applicable laws of the State of Tennessee and the United States.
Nothing in this provision requires customers to waive mandatory consumer protections, jurisdictional rights, statutory remedies, or other rights that applicable law does not permit to be waived.
Changes to This Legal Notice
Vicky Glow may revise this Legal Notice when reasonably necessary to reflect changes to our store operations, website functionality, commercial practices, policies, services, or applicable legal requirements.
When revisions are made, an updated version may be published through our website together with a revised “Last Updated” date.
Contact Vicky Glow
For questions concerning this Legal Notice, customer service issues, complaints, orders, or other inquiries, please contact:
Vicky Glow
7941 Cranley Rd
Powell, TN 37849
United States
Phone: 707-590-3396
Email: support@harukoskin.com